FAQ

Preparing my boarding

How long does it take to go from one coast to the other ?


How long does it take to go from one coast to the other ? Here are the durations of the main crossings: - St-Malo/St Servan : 10 minutes - St-Malo/St-Servan/Dinard <-> Cézembre : 20 minutes - St-Malo/St-Servan/Dinard <-> Les Ebihens : 30 minutes - Commented cruise: 1 hour




Are the boats accessible to persons in wheelchairs?


Our boats are fully accessible to persons in wheelchairs. However, we do not have electric assistance. Therefore, we advise you to contact us before on +33 7 69 40 38 40 so that we can prepare for your arrival.




Are pets allowed on board?


Dogs are welcome on board, leashed and near their owners.




Can I board with a stroller or a bicycle?


It is perfectly possible to take a stroller or a bicycle on board our boats.





Booking and cancellation policy

How do I book my ticket?


You can book your ticket by calling the following number : +33 7 69 40 38 40 or at our selling point in Saint-Malo (located at Cale de Dinan in front of the “porte de Dinan”) or in Dinard (located at Cale de la Vallée).




Do I have to book in advance to board?


It is necessary to make a reservation before boarding on one of our boats. However, it is quite possible to contact us or to come to our selling points right before boarding. Depending on our schedule, we will do our best to accommodate yours. Phone : +33 7 69 40 38 40




What payment methods are accepted?


We accept the following payments: cash, credit card, checks and holiday vouchers.




Can I cancel or postpone my travel in case of bad weather ?


Yes, simply call us at +33 7 69 40 38 40 to let us know if you wish to cancel or postpone your trip.